Exit Planning · June 2024

Why Imperfections Don't Make Your Business Unsellable

Perfection is not a prerequisite for a sale. The right buyer is often looking for fixable potential, not a finished article.

For owners thinking about their endgame, learning what makes a company valuable can feel overwhelming. Buyers prize recurring revenue, a differentiated offer and a leadership team that runs without the owner. When your business does not tick every box, selling can seem permanently just out of reach.

But perfection is not a prerequisite. Improving the key drivers of value matters, of course — yet an imperfect business can still be highly desirable to the right buyer. In fact, some acquirers actively seek out companies with fixable flaws, because they see room to add value.

Why imperfections can work in a buyer's favour

Blake Hutchison, who runs the online business marketplace Flippa, has watched thousands of acquisitions. He observes that many owners assume their company will not attract buyers because it has shortcomings. In reality, most acquirers are not hunting for perfection — they are hunting for potential. Many bring a strategic advantage of their own, whether a strong distribution network, operational expertise or access to capital, that lets them take an imperfect business and make it more valuable.

How one business turned a weakness into the selling point

Consider PetCoach, a two-sided marketplace connecting pet owners with vets. The perennial challenge for any marketplace is balancing both sides — enough demand from owners, enough vets to meet it. PetCoach had built a strong product but lacked a broad channel to acquire pet owners at scale, which capped its growth. Rather than treat that as a dealbreaker, its founder framed it as an opportunity for the right buyer.

That buyer was Petco, with more than 1,500 stores and access to millions of pet owners. By acquiring PetCoach, it could instantly broaden its offering while solving PetCoach's single biggest constraint. The founder did not need to fix the scaling problem before selling. He needed to find an acquirer for whom that weakness was actually a competitive advantage.

What this means for you

None of this is an excuse to ignore the fundamentals — strengthening recurring revenue, retention and operational efficiency will always make you more attractive. But not every issue must be resolved before you exit. Instead of seeing imperfections as obstacles, consider how a buyer might see them:

Acquirers are frequently looking for businesses where they can add value. The skill is in positioning the company to highlight its strengths while framing its imperfections as untapped potential. The right buyer will not see weaknesses as dealbreakers — they will see them as opportunities.

Find out where your business really stands

The Inspire Framework begins by measuring your business against these drivers — and by uncovering what your business is worth today versus what it could be worth. It starts with a free, no-obligation Ignite meeting.

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